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Hotline: (852) 2785 8768
service@klaser.com.hk
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FAQ
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Frequently Asked Question
Q: Why should I choose K laser HK?
A: K Laser has been continuously developing advance and reliable original technologies to provide timely, professional, and customized services to customers since 1988.
Q: What are the services that you provided?
A: As a hologram supplier, we provide product design consultation, product manufacturing and after sales service.
Q: Where is the manufacturing plant?
A: We have manufacturing plant all over the world, our main manufacturing plant is located in Taiwan.
Q: I am not sure about the actual effects of the products. Is there any actual sample I could refer to?
A: Of course. After filling in the
Google form for sample delivery
, we will send you the sample for your reference. You can also refer to our
YouTube channel
to check out some introduction and demonstration on our product as well.
Q: What If I want to change the design after the confirmation of sample product?
A: We start modeling of our mold immediately after the confirmation of the sample product, you may need to pay extra tooling price.
Q: What if there are defects in the product?
A: We provide after sale service, we would like to hear any comments about our product and discuss a solution with you.
Q: Is there any copyright guarantee?
A: Yes, we are member of International Hologram Manufacturers Association (IHMA). All of our products are registered on the it.
常見問題
Q: 為何要選擇光群雷射??
A: 光群雷射擁有三十年經驗,一直以不斷研發更先進及更可靠的雷射攝影產品,提供最專業的原創產品給我們的客戶。
Q: 你們提供什麼服務?
A: 作為雷射產品供應商,我們提供產品設計顧問服務、產品製造及售後服務。
Q: 你們的產品的製造地點是?
A: 我們於世界各地設有製造廠,而主要的製造廠則設於台灣。
Q: 我不太肯定產品的實際效果,你們會否提供樣板展示效果?
A: 當然可以,只要填寫
表格
表格留下資料,我們將為你寄出樣板以供參考。在等候樣板的過程中亦可到我們的
YouTube 頻道
,我們在此提供各種效果的介紹及其實際應用。
Q: 我們可以在確認雷射小板及小樣後更改設計嗎?
A: 當我們收到雷射小板及小樣的確認後便會開始製作模板,你可能需要付出額外的樣板費。
Q: 若然產品中出現缺憾你們會怎樣處理?
A: 我們提供售後服務,亦願意聆聽任何有關我們產品的意見。當問題出現時,我們會有專員與你討論解決方法。
Q: 你們有任何版權保護或協議嗎?
A: 有,我們是IHMA下的註冊會員,我們的所有產品都會於協會中註冊,並擁有版權保護。